Privacy Policy – BookBir Website & Android App
Effective Date: 18 July 2026
Last Updated: 18 July 2026
- Introduction
Welcome to BookBir.com, your trusted local booking platform for Bir Billing, Himachal Pradesh.
BookBir helps travelers discover and book local experiences, including:
- Paragliding
- Hotels & Homestays
- Camping & Trekking
- Taxi & Vehicle Rentals
- Adventure Activities
- Local Experiences
- Travel Packages
This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you use:
- The BookBir website
- The BookBir Progressive Web App (PWA)
- The BookBir Android application
- Our customer support channels
Your privacy is important to us, and we are committed to protecting your personal information.
By using BookBir, you agree to this Privacy Policy.
- About BookBir
BookBir is a local travel booking platform connecting travelers with verified local service providers in Bir Billing.
BookBir acts as a booking and communication platform between customers and local partners.
- Scope
This Privacy Policy applies to:
- Visitors to BookBir.com
- Users of the Android application
- Users who install the BookBir Progressive Web App (PWA)
- Customers making bookings
- Users contacting us through WhatsApp, phone, email or contact forms
- Information We Collect
Depending on how you use BookBir, we may collect the following information.
Personal Information
When making a booking or contacting us, we may collect:
- Full Name
- Mobile Number
- Email Address
- Billing Information
- Government-issued ID (only when required by hotels or local regulations)
- Emergency Contact Information (for certain adventure activities)
Booking Information
We may collect:
- Travel dates
- Number of guests
- Hotel preferences
- Activity selections
- Pickup location
- Special requests
- Booking history
Payment Information
Payments are securely processed using trusted third-party payment providers.
BookBir does not store your complete debit card, credit card or banking information on its servers.
Technical Information
When you visit our website or app we may automatically collect:
- IP Address
- Browser Type
- Operating System
- Device Model
- Screen Resolution
- Language Preference
- Date & Time of Access
- Pages Visited
- Referral Source
- Crash or Error Logs (if applicable)
Communication Information
If you communicate with us through:
- Phone Calls
- Contact Forms
we may retain those communications to assist with your booking and customer support.
- How We Collect Information
Information may be collected through:
- Booking Forms
- Contact Forms
- WhatsApp Chats
- Phone Calls
- Email Communication
- Cookies
- Analytics Services
- Payment Providers
- Local Booking Partners
- How We Use Your Information
We use your information to:
Booking Services
- Process bookings
- Confirm reservations
- Coordinate with hotels and activity providers
Customer Support
- Respond to questions
- Resolve complaints
- Provide booking assistance
Communication
We may contact you regarding:
- Booking confirmations
- Payment confirmations
- Booking changes
- Cancellation notices
- Important travel information
Website Improvement
We analyze website usage to:
- Improve user experience
- Fix technical issues
- Improve performance
- Develop new features
Marketing
With your permission, we may send:
- Promotional offers
- Seasonal discounts
- New experiences
- Travel updates
You may unsubscribe at any time.
- Legal Basis for Processing
We process information based on:
- Your consent
- Performance of a booking contract
- Compliance with legal obligations
- Legitimate business interests
- Sharing Your Information
BookBir does not sell personal information.
Information may be shared only when necessary.
Local Partners
Such as:
- Hotels
- Homestays
- Camps
- Paragliding Operators
- Trekking Guides
- Taxi Operators
- Rental Providers
Only the information necessary to complete your booking is shared.
Payment Providers
Payments may be processed by trusted third-party payment gateways.
Legal Authorities
Information may be disclosed where required by applicable law.
Business Transfers
If BookBir is merged, acquired or restructured, your information may be transferred as part of that business transaction.
- Cookies
BookBir uses cookies to:
- Remember preferences
- Improve website functionality
- Measure website performance
- Understand visitor behaviour
Types of cookies include:
- Essential Cookies
- Functional Cookies
- Analytics Cookies
- Marketing Cookies (where applicable)
You can disable cookies through your browser settings.
- Analytics
BookBir may use analytics services such as:
- Google Analytics
These services help us understand:
- Visitor behaviour
- Popular pages
- Device usage
- Website performance
Analytics providers may collect technical information in accordance with their own privacy policies.
- Google Maps
BookBir may use Google Maps to display:
- Hotel locations
- Activity locations
- Directions
Use of Google Maps is subject to Google’s own Terms and Privacy Policy.
- WhatsApp Communication
BookBir allows users to communicate through WhatsApp.
Messages exchanged through WhatsApp are also governed by WhatsApp’s own Privacy Policy.
- Android App & Progressive Web App (PWA)
BookBir is available as:
- Website
- Progressive Web App (PWA)
- Android App
The same privacy practices described in this Privacy Policy apply to all versions.
- App Permissions
Depending on your device, the BookBir Android application may use the following basic permissions required for normal operation:
- Internet Access
- Network Status
If additional permissions are introduced in future versions, they will only be requested when necessary for a specific feature and, where required, only after obtaining your explicit permission.
BookBir does not access, collect, monitor, scan, or store any of the following from your device:
- Contacts
- SMS or Messages
- Call Logs
- Camera
- Microphone
- Photos or Videos
- Files or Documents
- Device Storage
- Location Information
- Installed Applications
- Clipboard Data
- Calendar
- Device Identifiers beyond those required for normal app functionality
BookBir does not access or monitor your personal files, private data, other applications, or any personal information stored on your device under any circumstances, unless you voluntarily provide such information through a booking form, contact form, email, phone call, WhatsApp conversation, or another feature that you intentionally use.
If a future feature requires access to additional device permissions (such as location or camera), those permissions will be requested only at the time they are needed, and you will always have the choice to grant or deny them.
- Google Play Services
The Android application may interact with Google Play Services for:
- App installation
- App updates
- Security verification
- App distribution
- Data Security
We use reasonable technical and organizational measures to protect your information, including:
- HTTPS (SSL Encryption)
- Secure Hosting
- Firewall Protection
- Restricted Administrative Access
- Regular Software Updates
While we strive to protect your information, no internet transmission is completely secure.
- Data Retention
We retain information only for as long as necessary to:
- Complete bookings
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Prevent fraud
When no longer required, data is securely deleted or anonymized.
- Your Rights
You may request to:
- Access your information
- Correct inaccurate information
- Delete your personal information
- Restrict processing
- Withdraw consent
- Opt out of marketing communications
To exercise these rights, contact us using the details below.
- Children’s Privacy
BookBir is not intended for children under 18 years of age without parental or guardian consent.
If we become aware that personal information of a child has been collected without appropriate consent, we will take reasonable steps to delete it.
- International Users
If you access BookBir from outside India, your information may be processed and stored in India.
By using our services, you consent to this processing.
- Third-Party Websites
Our website may contain links to third-party websites.
BookBir is not responsible for their privacy practices.
Please review their privacy policies separately.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately after publication on this page.
The “Effective Date” will always indicate the latest version.
- Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
BookBir
Website: https://bookbir.com
Alternative Website: https://birbooking.com
Email: support@bookbir.com
Phone / WhatsApp: +91 62307 48100
Location: Bir Billing, Kangra, Himachal Pradesh, India
- Consent
By accessing or using the BookBir website, Progressive Web App (PWA), or Android application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
BookBir
Discover. Choose. Book. Experience Bir.